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Healow

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‎03-04-2016 22:05

‎03-04-2016 22:05

I have an account with Healow and according to them, I have linked my charge with their app thru fitbit. The Healow app keeps track of health issues, doctors appointments, medications, etc. Supposedly it can down load my weight, steps etc from fitbit, but it doesn't. Can't find any info to help make this happen. I also have the fitbit a on my phone. (Samsung Galaxy 6)
Any ideas?
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‎03-05-2016 10:55

‎03-05-2016 10:55

Hi, @gamegirl61956! I would suggest doing a search on the Healow website. Nothing is linked to from within the Fitbit app/website. Everything that does so does it from within their website/app. Most of them have a link to something like "apps and devices" which allows you to enter in your Fitbit account information. Good luck!

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‎03-19-2016 05:06

‎03-19-2016 05:06

Having the same problem
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‎09-19-2016 19:27

‎09-19-2016 19:27

Having the same problem but it indicates my Charge HR is connected.

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‎09-23-2016 06:54

In response to buddysmama

‎09-23-2016 06:54

@buddysmama Welcome back! Currently, Healow isn't in the list of supported apps. I would contact them directly to see why data isn't syncing if it seems your Charge HR is connected. 

 

Hope this helps. 

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