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Help - cannot link to myfitnesspal

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‎03-08-2017 05:43

‎03-08-2017 05:43

I have been having the same problems for months - I changed myfitnesspal profiles and now when I try to link my fitbit to myfitnesspal it says my fitbit is linked to another account.  I revoked access via the fitbit website settings on so many occasions and it doesn't make any difference.  I have emailed both myfitnesspal and fitbit and no one wants to help me, it is so frustrating as it used to work fine.

 

Any suggestions?

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‎03-08-2017 07:32

‎03-08-2017 07:32

Hello @AAY, the normal procedure is to revoke acces for MFP through the Fitbit settings. Then go to MFP and do the link up from there, making sure that your logged into the correct MFP account.

Make sure your browser logs you into your fotbit account.

To revoke access go to https://www.fitbit.com/user/profile/apps

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