How can I remove a Facebook account?

[Thauelai]

I accidentally entered the the wrong Facebook account on my contact list, in my Fitbit iPhone app. How can I remove that account and enter another one?

Moderator edit: updated subject for clarity

[SilviaFitbit · Accepted solution]

@Thauelai A warm welcome to the Community! You need to unlink the accounts and later when you link them again you're going to enter the Facebook account that you want. 

- Go to your Dashboard > click on settings > Applications > click on Revoke Access below Facebook account. 

Hope this helps. 

[Thauelai · Accepted solution]

Thank you so much!!!! This actually worked! Was able to remove the wrong account and connect to the right one now :).
Thanks @SilviaFitbit !

[SilviaFitbit]

@Thauelai I'm happy to know that you were able to connect the correct account. 

Hope I can continue seeing you around. 

[blazerlady]

the only thing I see is twitter to share? I do not see facebook at all

[SilviaFitbit]

@blazerlady Hey there! Currently, you're not able to sync Facebook with Fitbit in the way you used to before. Now, you need to link Fitbit with IFTTT and from that app  you'll be able to link with Facebook, follow this procedure to link Fitbit with IFTTT. 

Let me know how it goes. 

[blazerlady]

Goes to blank pg does not load

Sent from my iPhone

[SilviaFitbit]

@blazerlady It seems that the page had some extra words and that's the reason why you couldn't access to it. Please check this IFTTT website.

Hope this helps. 

[pmcalvarez]

how do you do that step by step

[SilviaFitbit]

@pmcalvarez Welcome to the Community! Do you want to connect your Fitbit account with IFTT or do you want to unlink the accounts? 

Please go to this IFTT page and follow the instructions you're going to see to connect both accounts. If you want to unlink the do this procedure: 

- Go to your Dashboard > click on settings > Applications > click on Revoke Access below Facebook account. 

Hope this helps. Let me know how it goes. 

[Mel1982]

Cant find this option in the settings menu...😣

[SilviaFitbit]

Welcome to the Community @Mel1982! Have you followed the instructions provided above? Also, make sure that you're doing it in your online Dashboard. (See the screenshot) 

Hope this helps! 

[KatieBronco]

I tried all the things above... now trying the latest advice shown in the screenshot.. how do I even get to that screen? I've been trying to set up this thing for days now. It's a pretty frustrating process that I do not have time for

[KatieBronco]

*I am on the dashboard online. I'm using my phone, but it should still have some functional congruity to what you've posted above, right? Please list the steps in complete. step-by-step.

[KatieBronco]

PS I finally found that page from he screenshot, followed the instructions & it is still trying to log me on under the wrong account. This is not the only roadblock I'm hitting in trying to use this product. 

[SilviaFitbit]

It's great to have you here @KatieBronco! Currently, it's not possible to unlink Facebook and Fitbit from the app. You need to follow the procedure posted above but from your online Dashboard. 

If you're using the app while connecting both accounts, it will ask if you want to continue and will show the Facebook account that you will sync. 

Hope this helps. Let me know how it goes. 

[LadyM222]

Where do I find settings on the dashboard? I do not see it.

[SilviaFitbit]

It's great to have you here @LadyM222! The instructions provided above needs to be followed in the online Dashboard. You can find settings in the upper right corner next to your profile picture. (see the screenshot above) 

Hope this helps!

[Vabroderick]

I need help with this to . I have gone to dashboard but there is no settings icon to be found anywhere. My Fitbit will not find ANY contacts on Facebook or phone contacts?

[SilviaFitbit]

Welcome to the Community @Vabroderick! The instructions provided above needs to be followed in the online Dashboard. When you're in the Fitbit app, you just need to click on Community tile > friends in the upper right corner it will show a + sign > Choose Facebook or phone contacts. 

If you're not seeing Facebook notifications the reason may be, because your friends don't have Fitbit and Facebook connected. 

Hope this helps!