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Humana Vitality not syncing

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‎04-19-2016 12:00 - last edited on ‎04-20-2016 09:57 by Moderator Alum

‎04-19-2016 12:00 - last edited on ‎04-20-2016 09:57 by Moderator Alum

Contacted Humana about recent activity on 4/15 and 4/17- they claim the problem with syncing is on your end.  

 

Moderator edit: Word choice.

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2 REPLIES 2

‎05-10-2016 04:39

‎05-10-2016 04:39

Hello @KQ1, Welcome aboard to our Community. I saw your post around and I hope so far this issue has been resolved. There are no recent reports of a syncing fail from our end. However the source of this can be anywhere in my opinion, so my suggestion is to re-link your two accounts to re-enable the integration.

 

Hope this issue is resolved, keep me posted how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎06-14-2016 07:27

In response to RobertoME

‎06-14-2016 07:27

My Fitbit has not synced with Humana Vitality since 5/16/16.  Please advise... I had disconnected and reconnected several times.

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