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Information is not synced to Fitbit from Runkeeper

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‎09-20-2018 20:03 - last edited on ‎10-12-2018 12:29 by Fitbit Moderator

‎09-20-2018 20:03 - last edited on ‎10-12-2018 12:29 by Fitbit Moderator

Time and distance doesn't appear to sync correctly with Runkepper App.

Map information doesn't seem to be shared between Apps.

 

 

Moderator edit: Clarified subject

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‎09-23-2018 05:04

‎09-23-2018 05:04

Welcome to the Forums @FroggyRunner.

 

Thanks for sharing your thoughts on the matter. 

 

In this case only steps. calories, sleep and weight information are synced over to Runkeeper and no information is synced back to Fitbit. Please do keep in mind that these integrations are developed by the third-parties so I'd say it is best to reach out to Runkeeper to let them know you'd like to have information sync both ways.

 

Let me know if you have any other questions.

Lanuza | Community Moderator

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