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Information not syncing to MFP

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‎03-14-2015 08:16 - last edited on ‎12-23-2015 06:13 by Moderator Alum

‎03-14-2015 08:16 - last edited on ‎12-23-2015 06:13 by Moderator Alum

My fitbit doesn't record my steps right away so I can't see what my steps are until towards the end of the day. I would like it to sync automatically. Also, the most frustrating, My fitbit app is recording my steps, but the data is not syncing to my fitness pal account. There is a sync button in both apps, but the data is different in each one. If anyone else has this issue and knows how to resolve, that would be great. Thank you in advance!

 

Moderator edit: Updated subject for clarity.

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‎03-16-2015 17:23 - edited ‎03-16-2015 17:25

‎03-16-2015 17:23 - edited ‎03-16-2015 17:25

@Kenzieg92 A warm welcome to the Community! Your tracker should sync automatically, if it's near your Dongle it should sync or if you have your phone with background sync on, it should sync as well please try this  just once to see if after this it syncs automatically.  Also, you can check How do Fitbit trackers sync with Android devices?  

Regarding your app not syncing with Fitbit, please unlink and relink both accounts to see if after this they continue syncing. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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