07-26-2016 09:40
07-26-2016 09:40
08-02-2016 06:02
08-02-2016 06:02
Welcome to the Fitbit Community @tmjr are you getting duplicate entries on your Logged Activities page and Fitbit app? What are the activities you are getting duplicates with?
Parliamo di calcio Qual è la tua squadra di calcio preferita?
.08-02-2016 17:17
08-02-2016 17:17
08-09-2016 18:35
08-09-2016 18:35
@tmjr Thanks for the details. The best advice here would be to contact Weight Watchers directly so they can investigate why you're getting duplicate information.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-09-2016 19:17
08-09-2016 19:17
08-16-2016 14:28
08-16-2016 14:28
I'm in the same boat, and am getting REALLY tired of being punted back and forth from FitBit to WeightWatchers and back.
FitBit tells me it's a WeightWatchers problem, and WeightWatchers tells me it's a FitBit problem.
You guys get together and sort this thing out! We are the customers here, not Beta-testers of your buggy apps. Figure out how to make this work, or I'm gonna drop both company's products (and I've been a user for years).
09-19-2016 06:01
09-19-2016 06:01
Hi guys @tmjr and @dmwierz, how are you doin' today?
I understand that you may feel that you are going back and forth with us and with Weight Watchers, however, this issue is something that is out of Fitbit hands, since it seems that your information is logging well when you sync your tracker and update the data on the Fitbit app, so as my friend @SilviaFitbit mentioned, please contact Weight watchers directly.
Let me know the resolution!
09-20-2016 03:50
09-20-2016 03:50
03-26-2017 06:27
03-26-2017 06:27
I am also having this issue. And have also been bounced fro Fitbit to WW and back. I think it did work properly for a while and rather recently started double counting. I switched off the automatic sending of the activity and it still double counts.