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Issue connecting Walgreen's balance rewards to Fitbit

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‎02-27-2017 12:26 - last edited on ‎03-12-2017 13:01 by Fitbit Moderator

‎02-27-2017 12:26 - last edited on ‎03-12-2017 13:01 by Fitbit Moderator

There is a problem with syncing Walgreen's balance rewards with fitbit one. Looks like I have to buy a new one before I can connect. I have one already so not thank you. 

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎03-12-2017 14:00

‎03-12-2017 14:00

A very warm welcome to the Forums @Feistichick! I moved your post to the Third-Party Integrations board as it is better suited for it.

 

In this case I'd recommend talking directly with Walgreen and determining if there is something they can do to get the connection going.

 

Let me know how it goes with them.

Lanuza | Community Moderator

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‎03-12-2017 22:02

In response to LanuzaFitbit

‎03-12-2017 22:02

@Feistichick your tracker has nothing to do with the connection between Walgreens and Fitbit. 

 

My suggestion would be to revoke access to Walgreens by following this post at https://community.fitbit.com/t5/Third-Party-Integrations/Fitbit-needs-to-sync-with-MyFitnessPal/m-p/...

Yes this post is about MFP but the instructions are the same for Walgreens, so choose this instead of MFP. 

 

If it still doesn't work then yes you'll need to contact Walgreens, since they are the ones that handle the link. Fitbit just provides the doorway. 

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