help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Linked apps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-05-2019 09:23

‎06-05-2019 09:23

I have synced my Charge 2 with MyFitnessPal and it just stopped pulling the data suddenly. Any reasons why? It shows that there are still connected. 

Best Answer
0 Votes
3 REPLIES 3

‎06-05-2019 09:58

‎06-05-2019 09:58

I have the same problem, since Monday the exact same thing is happening to me. Not sure if there is a general problem with either the myfitnesspal app or the fitbit app, but it is frustrating. 

Best Answer
0 Votes

‎06-05-2019 10:02

In response to Chris0101

‎06-05-2019 10:02

Yes Monday was the last day that they worked. I keep getting the message that  the sync with the server failed. 

The problem is which one of the apps is causing the issue? 

Best Answer
0 Votes

‎06-07-2019 16:42

In response to ElleLG

‎06-07-2019 16:42

Yes this is all explained on the third party sync board, and on MFP. 

Please be aware that if an app is not syncing with Fitbit, it is best to ask them, not Fitbit. 

https://myfitnesspal.desk.com/customer/en/portal/articles/2976520-fitbit-sync-issues

Best Answer
0 Votes