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Linking Strava with Fitbit

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‎12-22-2019 13:34 - last edited on ‎12-23-2019 13:54 by Fitbit Moderator

‎12-22-2019 13:34 - last edited on ‎12-23-2019 13:54 by Fitbit Moderator

Watch keeps telling me to link account....

 

Strava App, Fitbit App, Strava URL and FB URL all tell me they're linked.  WTF is the problem with the watch?  Driving me insane.  Have deleted, installed etc.

 

Such a poor integration

 

Moderator edit: Subject for clarity

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2 REPLIES 2

‎12-23-2019 13:54

‎12-23-2019 13:54

Hello @WkidOne, welcome to the Community Forums! It's a pleasure to assist you today.

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting, I understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to follow the below steps to revoke Strava access and then link it with your Fitbit account again:

 

  1. Tap the Today tab 
     
    , and tap your profile picture. 
  2. Scroll down and tap Manage Data > Manage 3rd Party Apps.
  3. Log in to your Fitbit account.
  4. Tap Revoke Access to disconnect an app from your Fitbit account. 

 

To connect Strava again, you can refer to our help article: How do I connect my Fitbit account with another app?

 

Let me know if you have any additional questions.

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‎07-14-2020 15:32

‎07-14-2020 15:32

Hey, did you manage to resolve this? I'm getting the same issue and it's driving me insane!

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