Linking with Vitality Health

[KazzaL]

Hi everyone! Has anyone else had issues downloading your stats onto their Vitality health account. I have unlinked and relinked my device and it’s still not working! 

Moderator edit: format. 

[AndreaFitbit]

Welcome to the Fitbit Community, @KazzaL. Thank you for letting us know that you have unlinked and relinked your device to link it to Vitality Health.

I would recommend contacting Vitality directly in order to receive assistance.

Thank you for understanding and for visiting the forums. 

[KazzaL]

Thanks Andrea, I contacted Vitality and the reason my points weren’t showing was that my policy had renewed and that’s why the points from the date before renewal weren’t showing.  It was linked in and now working well! 

[AndreaFitbit]

Thanks for getting back to us and for letting me know that linking your Fitbit account with Vitality is working now @KazzaL. I'm really glad to read that.

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Keep on visiting the forums.