12-28-2016 14:26
12-28-2016 14:26
I just recieved my Fiitbit Alta and tried to link my Lose it! account to my Fitbit account.
It shows up that I have connected the accounts yet the food calories from my Lose It account have not synced to Fitbit.
I have tried previous comment threads like waiting an hour, forcing a sync from the Lose it account, revoking access and re-linking, but nothing has worked so far! I have done it before as I previously had a Fitbit Flex so I know it can be done but I have never had this problem before. Any sugguestions? Thanks
12-29-2016 08:02
12-29-2016 08:02
Hello @TechieLiv, it's awesome to have you on board, welcome!
Having tried revoking access and re-linking both apps, I would like to suggest following @Collin1000, excellent recommendations that have been proven very helpful to many members in the Community.
Please remember that it's best if you already have a Food Plan set to Sedentray on your Fitbit account as Lose It! calculates a calorie budget the same way Fitbit does under the "sedentary" Fitbit model., that way you will also prevent calorie discrepancies between both apps as well.
I hope this information had been useful, feel free to reply in case you need anything else!