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Lose it!, Fitbit, and Headsuphealth food integration issues

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‎03-24-2019 08:24 - last edited on ‎03-24-2019 14:26 by Fitbit Moderator

‎03-24-2019 08:24 - last edited on ‎03-24-2019 14:26 by Fitbit Moderator

I'm confused why the integration pulling Lose it! data into Fitbit then Fitbit reporting out to Headsuphealth has so many errors.  The good: Steps, Resting Heart Rate and Sleep seem to be always correct.  The bad is I often see errors in macronutrient counts (fiber, net carbs, protein, etc.).  Some days it's correct, some days the count is wildly off (e.g. 214 grams of Protein vs Lose it! logged 126.9 grams this Friday).  This happens only on the food.  Is this a problem with FB or Headsuphealth?  How can I find that answer?

 

 

Moderator edit: Clarified subject

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‎03-24-2019 14:26

‎03-24-2019 14:26

Welcome to the Forums @Macysumo.

 

Thanks for sharing those details and your experience on the matter.

 

In this case I'd like to recommend that you try to disconnect the apps and then connect them again. You can click here to read more about it.  This should help in getting it all to sync correctly between the apps.

 

Please let me know how it goes or if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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