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MFP calorie data not syncing

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‎01-13-2021 17:08 - last edited on ‎01-14-2021 12:03 by

‎01-13-2021 17:08 - last edited on ‎01-14-2021 12:03 by

I’ve disconnected the MFP app and reconnected. It seems to pull in data for a couple days and then stops (and it hasn’t shown in the dashboard at all).

 

A couple days ago I disconnected and reconnected MFP and the sync worked for a couple days (again.. calories didn’t show in the dashboard).. but yesterday it only pulled half my meals and broke again.

 

Anyone else having a problem?

 

 

Moderator edit: subject for clarity 

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‎01-14-2021 12:01

‎01-14-2021 12:01

Welcome to the Fitbit Community, @JustAByte.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
  3. Force quit the Fitbit app.
  4. Reboot your phone.
  5. Open the Fitbit app and log back in to your account.

You can confirm the steps to troubleshoot apps that are connected to your Fitbit account at How do I connect my Fitbit account with another app?

 

By the way, I've moved your post to Third-Party Integrations board so we can keep our forums organized.

 

I’ll be around if you need further help.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-20-2021 11:39

In response to LiliyaFitbit

‎01-20-2021 11:39

Doesnt help for most: 

 https://support.myfitnesspal.com/hc/en-us/articles/360055436451

MFP has an issue on their end

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