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MapMyRun and charge 2 not syncing

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Hi,

I have my Charge 2 tracker connects to. MapMyRun but no data is being transferred either way. I recorded a run yesterday on MapMyRun which is not showing on my Fitbit app, (I was not wearing my Charge 2 tracker during my run), and also recorded a run last Thursday on my Charge 2 which was connected via my phones gps and shows in the Fitbit app, but this does not show in MapMyRun.  I have tried to disconnect and reconnect Fitbit app to MapMyRun but no data is still transferring, is there anything I can try to resolve this? I am using both iOS and android devices.

Thanks.

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Hello @Merlot, I hope you're having a great day, it's nice to see you around. Smiley Happy

 

At this moment, the connection between Fitbit and MapMyRun will only let MapMyRun import steps from Fitbit, GPS activities will not be transferred between both accounts and only your step count can be imported (as steps, not activities)

 

I hope this can be helpful, in case you need anything else, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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