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Missed syncing with WW for one day

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‎08-20-2022 05:18 - last edited on ‎09-21-2022 13:00 by Moderator Alum

‎08-20-2022 05:18 - last edited on ‎09-21-2022 13:00 by Moderator Alum

My FB2 skipped syncing with my WW app one day. Hesitant to  unlink both devices that I will lose all the other days. Why would the syncing skip one day? Thank you!

 

Moderator Edit: Clarified subject and labels

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‎09-21-2022 13:01 - edited ‎09-21-2022 13:51

‎09-21-2022 13:01 - edited ‎09-21-2022 13:51

Hi there @FBWW . Welcome to Community Forums.

 

I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

If you continue having the same problem, please contact our Support Team or the third party customer service.

 

Have a nice day.

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‎09-21-2022 13:01 - edited ‎09-21-2022 13:51

‎09-21-2022 13:01 - edited ‎09-21-2022 13:51

Hi there @FBWW . Welcome to Community Forums.

 

I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

If you continue having the same problem, please contact our Support Team or the third party customer service.

 

Have a nice day.

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