Missing activity in Run Keeper

[rsilverwood]

I have linked Fitbit to my Run Keeper account and most activities did synchronize, except seldom activities. I like to have all my activities transfered to run keeper as one of its best feature are the activity stats imo. Any idea how to "force" sync missing activities?

[SilviaFitbit]

Welcome to the Community @rsilverwood. Thanks for the details mentioned. 

For your past Fitbit activities to sync over, you’ll just need to disconnect and reconnect Fitbit and Runkeeper, and those activities will be pulled to Runkeeper.

As a side note, the data that's going to sync from Fitbit to Runkeeper are calories and sleep. Runkeeper data doesn't sync to Fitbit.  You can learn more about it by checking this article: Connecting With Fitbit. 

Let me know how it goes. 

[harrington101]

I shouldn't have to do this after every run. Is there a way to make it automatically sync data after each Fitbit activity?

[rsilverwood]

Hello harrington101, I don't usually have to "force sync". I realised later on that it was only happening with automatically started activities. (Activated after some time at a heartrate over fat-burn setpoint.) I have since changed my Fitbit versa device to a versa3. Until now, I have not had this kind of issue. The only thing that I find slightly annoying is that I have to manually add my default shoes to each synched activity even though they are set as default in the Runkeeper app. I guess this is not info that is transferred from Fitbit to Runkeeper and that's why I have to enter it. That being said, I alway get all the stats into Runkeeper, including the map of my runs. Happy jogs, cheers!

[harrington101]

That's good it works for you. It doesn't work for me. I'm using the android app if that makes a difference.