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Missing points for one day from last week

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‎08-22-2016 05:49

‎08-22-2016 05:49

For the week of 08/15, Wednesdays steps (44,000) did not come over to HumanaVitality app. all other days are reflected. How can this be updated?

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‎08-23-2016 18:32

‎08-23-2016 18:32

@nikreddicks A warm welcome to the Community! That's pretty weird. I would like you to contact HumanaVitality app because if it has been working properly that means that your app is connected to Fitbit. Those points are converted directly from Vitality so I'm sure they will be able to check what happens with them. 

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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