03-06-2021
08:11
- last edited on
03-09-2021
15:58
by
EdsonFitbit
03-06-2021
08:11
- last edited on
03-09-2021
15:58
by
EdsonFitbit
I have my fitbit linked to runkeeper and recently it has stopped syncing. I.have started to input my exercise into runkeeper manually....any ideas why this has happened never had no probs before with them both syncing
Moderator edit: updated subject for clarity
03-09-2021 15:56 - edited 03-09-2021 15:58
03-09-2021 15:56 - edited 03-09-2021 15:58
Thank you for visiting the Fitbit Community @Mollymeg.
Thanks for the information provided.
To try to resolve the issue, please revoke the access between Fitbit and Runkeeper.
Then, link them once again. For instructions, please visit this article.
I moved your post to Android app board because it is more related to the topic.
Hope this helps.
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03-10-2021 10:18
03-10-2021 10:18
Thanks for the reply.....ive tried revoking the access between runkeeper and fitbit and linked them back up but still no joy.
03-10-2021 17:42
03-10-2021 17:42
Thanks for the update @Mollymeg.
In this case, you may want to contact Runkeeper customer support to verify if everything is working fine on their side.
See you around.
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Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
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