help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My steps stopped syncing to MyFitnessPal?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2017 13:52

‎01-04-2017 13:52

About a week ago my steps stopped syncing on MyFitnessPal.  Suggestions?

Best Answer
0 Votes
1 REPLY 1

‎01-05-2017 11:15

‎01-05-2017 11:15

It's great to have you here @CherylErvin! I would like you to unlink both applications to see if after this your data starts syncing properly again. 

 

After this, you can double check that MFP was successfully unlinked by checking your Dashboard > settings > applications > there you shouldn't be seeing MFP app. 

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes