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MyFitnessPal and Fitbit syncing problems

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‎11-28-2016 04:30 - edited ‎12-04-2016 05:17

‎11-28-2016 04:30 - edited ‎12-04-2016 05:17

I've had the two apps synced since July and no problems except that I noticed that the weight, which I enter daily on MyFitnessPal stopped copying over to the Fitbit app on Nov 12. Was there an update or something that interrupted this function? I just noticed this and tried resyncing the two again, then I synced them again on my laptop rather than on my phone but still the weight data won't load over to the Fitbit app. Any ideas how to correct this? TIA

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‎12-11-2016 07:20

‎12-11-2016 07:20

@syd_meister Welcome to the Fitbit Community! That is very strange! A new version of the Fitbit app was released the 8th of December. Make sure you have updated it! 

 

Also, if the issue persists, try to revoke the access from MFP on your Fitbit account. Then, link both accounts once again (check @SunsetRunner's post). 

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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