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MyFitnessPal not syncing with Fitbit

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‎12-17-2013 03:16 - last edited on ‎12-02-2015 10:21 by Moderator Alum

‎12-17-2013 03:16 - last edited on ‎12-02-2015 10:21 by Moderator Alum

myfitnesspal doesn't seem to have updated the exercise from my fitbit since Saturday 14th December, does anyone know if there's a problem?  I've got them syncing automatically.

Does anyone know how to raise a support call with fitbit?

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎12-19-2013 18:17

‎12-19-2013 18:17

Try disconnecting and reconnecting the accounts. Sometimes that works for me. I have not been on the forums since they changed the format but previously the Fitbit staff monitored and took care of issues pretty promptly.

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‎12-20-2013 12:28

‎12-20-2013 12:28

I'm having the same problem and I tried disconnecting and reconnecting the accounts and it didn't work. Are you still having problems?

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‎12-20-2013 12:52

In response to amcatino

‎12-20-2013 12:52

I'm still having problems with my accounts 😞

 

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‎01-23-2014 00:22

‎01-23-2014 00:22

No updates in weight and fat%, yet 😞

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