12-08-2015 23:00
12-08-2015 23:00
Answered! Go to the Best Answer.
12-15-2015 09:51
12-15-2015 09:51
Welcome to the forums @thebestonice! I'll be glad to help on this.
In this case, it's best if we link and unlink your MFP account from Fitbit. Here's how to do it:
Also, please note that all food and water items must be logged through MFP and your steps, exercises, manual logs and other activities need to be logged through Fitbit; this will prevent any double logging or incorrectly increasing your caloric budget for the day.
Let me know if you have any questions, happy holidays!
12-09-2015 01:47 - edited 12-09-2015 01:49
12-09-2015 01:47 - edited 12-09-2015 01:49
Have moved your post from the Zip to the Third-Party Integrations section to increase the chance of getting a solution.
Your post will get more attention here.
12-15-2015 09:51
12-15-2015 09:51
Welcome to the forums @thebestonice! I'll be glad to help on this.
In this case, it's best if we link and unlink your MFP account from Fitbit. Here's how to do it:
Also, please note that all food and water items must be logged through MFP and your steps, exercises, manual logs and other activities need to be logged through Fitbit; this will prevent any double logging or incorrectly increasing your caloric budget for the day.
Let me know if you have any questions, happy holidays!
09-05-2016 17:16
09-05-2016 17:16
09-06-2016 09:57
09-06-2016 09:57
Welcome to the forums @81Daniel ! It's great to see you here.
Back in april the MFP team encountered a problem when the Fitbit steps and calorie adjustments are not syncing to the MyFitnessPal accounts. They were aware of an issue affecting some members and still are looking into a fix for this issue.
The main suggestion is to make sure that you have Fitbit selected as your step source. To do so, please visit the Steps section of MFP and verify that they are indeed syncing in your Reports Page.
If you have verified that Fitbit is your step source but you're not seeing the steps or calorie adjustment on your Diary; let's unlink your MFP account from Fitbit once again and viceversa following these steps and then uninstall MFP from your mobile device. Reinstall and link again.
Hope this helps! Let me know if you have any questions