New dashboard Water tile not displaying

[GeoJet]

I sync with my Thermos smart lid and daily water intake is being updated when I look behind the dashboard. The main display tile however always shows zero.

[GeoJet]

I sync my water intake with a Thermos Smart Lid. The tracker behind the dashboard is updating, but the main display tile always shows zero.

[SunsetRunner]

Welcome to the Forums @GeoJet! This is completely weird. Have you tried logging out and back from the Fitbit app? You can also try to re-link both accounts to see if this updates the information.

Let me know how it goes.

[robert_FL]

Try quiting and reopening the FitBit app after every finished bottle.

[GeoJet]

Yes, I did both of those things and it's not working.  If I manually add water intake, it updates the tile.  However, the sync'ed updates from the Thermos app are not showing up on the tile.

[robert_FL]

Ok, I got mine to start syncing again.

1. Revoke Access in the dashboard via the web browser.

2. Delete Both Thermos App & FitBit App on my Phone (iOS)

3. Restart Phone.

4. Reinstall Both Apps.

5. Log into fit Bit app.

6. Open Thermos App and reset up your Bottle/Smart Lid.

7. Once the thermos app is properly connected to the fitbit app. Fill your bottle. Pour the contents out in segments as if you were sipping. Once empty, refill bottle.

8. The thermos app shoul show a full bottle with 24oz consumed. After a minute or so, this should have synced to the fit bit app. Mine did not! 

I NEEDED TO QUIT THE FITBIT APP ON MY PHONE AND REOPEN IT TO SEE THE WATER CONSUMPTION.

I repeated the filling and empting of the bottle sevarl times and I need TO QUIT THE FITBIT APP ON MY PHONE AND REOPEN IT everytime to see the FitBit app update my water consumption!

I am wondering if i even needed to do all the app reinstalling or did I just need to quit the app after every finished bottle.

Anyway, This worked for me.

THIS IS A PROBLEM WITH THE FITBIT APP, NOT THE THERMOS APP.

Moderator please pass this on to FitBit app developers.

[GeoJet]

Didn't work.  Even if it did, that's not very convenient.  The idea of the sync is to be effortless without intervention.  The tile update has a bug as it relates to the Thermos app sync.

[robert_FL]

Mine works, but I need to quit and reopen the fitbit app after every completed bottle. It does not auto update.

Before all of the reinstalling. It would not work at all.

Yes there is a bug in the fitbit app

[robert_FL]

Also, I am not sure you realize it. But, it is not supposed to sync after every sip. Only when an entire bottle is finished. 

Please irgnore if you already knew this. Just trying to help