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None of the Integrations Are Working Properly!!

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‎10-28-2020 13:54

‎10-28-2020 13:54

I currently have 3 apps with access to my Fitbit:

1. Fruitstreet- weight measurement

2. MFP--  food and activity 

3. Strava-- activity

 

My weight is no longer being transferred to the Fitbit.  

The Fitbit is only sending my Run info to Strava and only Run and steps to MFP. 

This is sooooo frustrating!! I have revoked accesses, logged in and out, etc.  It just will not work properly! 

I don't see how anyone who is serious about their fitness can use a FitBit. 

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‎10-25-2022 09:46

‎10-25-2022 09:46

Hi there @Mizcrys323. It's good to see you back.

 

I appreciate the troubleshooting performed. I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. Also verify you have the latest Fitbit Firmware, the third party Firmwares and OS of your mobile device as well.

 

Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

After you perform these steps you can also try to restart your Fitbit device.

 

If you continue having the same problem, please contact our Support Team or the third party customer service .

 

Have a nice day.

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