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Not able to sync with Weight Watchers

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‎06-12-2015 21:15 - last edited on ‎12-05-2015 06:24 by Moderator Alum

‎06-12-2015 21:15 - last edited on ‎12-05-2015 06:24 by Moderator Alum

I had my weight watcher tracking and my Fitbit perfectly sync'd.  I loved it!  Then I was an idiot and accidently "revoked" access.  Now no matter what I do I cant get it back!  When  I try weight watchers it says that it is connected, but fit bit is not showing it as an app that has access.  I've disconnected and reconnected.  I've reset my tracker.  I can't get my Weight watcher account to resend the invite it just keeps saying it's already connected.  Anyone have any ideas on how to get this corrected. 

 

Moderator edit: updated subject for clarity

 

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‎06-14-2015 13:34

‎06-14-2015 13:34

Thanks for joining us @Jhammfamm! To connect your Fitbit account with your Weight Watchers account you need to do it on WW. However, to see if your Fitbit account is connected with WW you can go to settings > applications. You can click this link to go there. Also, you can read the step by step instructions on how to connect WW with Fitbit on this link. 

 

I hope this gets you back on track! 🙂 

Lucy | Community Moderator, Fitbit

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