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Not syncing to wellness app Viverae

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‎02-15-2017 13:58 - last edited on ‎02-18-2017 05:09 by Moderator Alum

‎02-15-2017 13:58 - last edited on ‎02-18-2017 05:09 by Moderator Alum

My charge hr 2 is not communicating to my wellness app "viverae" I have called them and fit bit..... Still no progress

 

 

Moderator Edit: Updated Subject For Clarity.

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‎02-18-2017 05:03

‎02-18-2017 05:03

Hello @BillyBUrke, good to see you here in the Fitbit Community. In this case many of the third party apps are not under our control since are developed using our open API.

 

I saw this app is not listed on our site of supported apps. So in this case I recommend to revoke the access of this app from your applications settings and relink both of your accounts once more.

 

Give it a try and let me know if you have additional questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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