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Not syncing

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‎04-01-2023 23:14

‎04-01-2023 23:14

Hi I’m sorry I know it says no tech questions but I can’t find where I’m supposed to post to ask tech questions.

Fitbit won’t sync to my phone, won’t stay synced and it’s just a mess. I’ve done all the troubleshooting and even got a new Fitbit bc mine was 3 years old. Still not working. What do I do? Please help

https://nox.tips/ https://xender.vip/
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‎04-03-2023 15:46

‎04-03-2023 15:46

Hi there @maaya88, and welcome to the Fitbit community!

 

Thank you for sharing with us that you are going through some difficulties. In order to better assist you, could you please let me know if your cellphone's operating system is up to date and what kind of Fitbit device you are using? This information will make our interaction easier.

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