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Peloton classes not appearing on Fitbit

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‎05-26-2020 14:28 - last edited on ‎05-27-2020 12:44 by Fitbit Moderator

‎05-26-2020 14:28 - last edited on ‎05-27-2020 12:44 by Fitbit Moderator

My Peloton and Versa 2 are linked.  3 days ago the Peloton classes stopped appearing on my Fitbit app and the Dashboard (seen from my computer).  I have never had this problem before, the Peloton classes have seamlessly synced and appeared in my app.  I have restarted my Versa 2 Fitbit.  I have shut down and restarted my iPhone (iPhone XS Max).  The Versa 2 Fitbit is on version 70.8.0.  My iPhone is on version 13.4.1.

 

This just stopped working on Saturday 5/23.  I have done everything I know to try to troubleshoot and fix.  Please help.

 

Moderator Edit: Clarified subject

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‎05-26-2020 17:47

‎05-26-2020 17:47

Hi @FitSB you will need to reach out to peloton. Fitbit is not responsible for this link

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