Persistent Issue: Withings Scale Data (via Health Connect) Not Showing on Today Tab

[SecretSauce]

Hi all,

I'm running into a frustrating syncing issue with my Withings Body Scan scale and the Fitbit app, and I'm hoping someone has found a solution.

My Withings scale correctly uploads my weight and other body metrics (like body fat percentage) to Health Connect. All of this data is visible and correctly written within the Health Connect app.

The Fitbit app is connected to Health Connect and has all the necessary permissions to read this data. I can see the data populate under the dedicated "Health Connect" tile within the "You" tab of the Fitbit app. This confirms that the data is successfully being read by Fitbit.

The core problem is that despite having the permissions enabled to "include this information on the 'Today' tab," the weight and other metrics do not show up on the main daily dashboard.

Summary of the issue:

Source: Withings Body Scan

• Data Path: Withings App -> Health Connect -> Fitbit App
• Symptoms: Data is present in Fitbit's You tab, but not in the Today tab.
• Permissions: All read/write permissions are confirmed to be enabled in Health Connect.

Troubleshooting steps I've taken (so far without success):

• Cleared the cache and data for the Fitbit app.
• Uninstalled and reinstalled the Fitbit app.
• Manually triggered a sync from both Health Connect and by pulling down on the Fitbit "Today" tab.

I've done a lot of searching on these boards and see that many others have experienced this same issue with no clear resolution. It appears to be a specific bug with how Fitbit processes and displays Health Connect data.

Is there any known workaround for this problem, or a specific setting I might have missed? Has anyone had success getting this to work consistently?

Thanks for any insights you can offer!

[Miramx]

I am having the same issue.

It is so frustrating and honestly really difficult to understand.

Can anyone from Fitbit come with some official statement on the topic? Why cannot it be fixed?

Thanks

[Gr4ndp4]

Hi, @SecretSauce & @Miramx, please verify that the Health Connect on Today displays data from both Health Connect and Fitbit. From the "Today" screen, touch the battery% icon in the top left corner>Health Connect>Health Connect on Today>Show data from Health Connect (show both from HC & Fitbit)

Please post here again & let us know how you get on.

Cheers

[EmeraldHarbor]

I have the same issue and here is my screen from Health Connect Today.

The blurb at the bottom seems to indicate things like Weight is NOT included in this synch though which makes no sense because if you click on Weight from today it states "updated manually" which seems to indicate there is a way to have it update "non-manually"...

[EmeraldHarbor]

[Miramx]

I ended up fixing the issue activating a direct integration between Withings and Fitbit.

[Dirk1980]

Und wie hasst du das genau gemacht ? 

[Miramx]

Withings-Waage