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Points not working on Vitality app

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‎05-29-2021 22:35 - last edited on ‎06-03-2021 10:10 by Fitbit Moderator

‎05-29-2021 22:35 - last edited on ‎06-03-2021 10:10 by Fitbit Moderator

My points have not counted all year for my vitality app.  Everything is linked and I just revoked my access, but can't figure out how to give access again.  Help me!

 

 

Moderator edit: format. 

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‎06-03-2021 10:14

‎06-03-2021 10:14

Welcome to the Fitbit Community @Lisapk1978. Thanks for sharing your Vitality inquiry.

 

I found  this:

Login to vitality | Get Healthy | Fitness & Exercise | Fitness Device | Fitbit Activity Tracker | link your fitbit account and keeping moving ...

 

If Humana Vitality is the company, here is a chart of connected products and Fitbit is on it. The problem is I a search brought up several possible vitality companies. One is in New Zealand.

 

Check this Document to connect that is if I have the right company, a search of Google found this info.

 

I hope this helps. 

Andrea | Community Moderator, Fitbitp>

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