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Real Appeal Daily Food Logging Syncing with Fitbit Stopped

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‎05-07-2019 04:44 - last edited on ‎05-07-2019 07:44 by Fitbit Moderator

‎05-07-2019 04:44 - last edited on ‎05-07-2019 07:44 by Fitbit Moderator

Up until 3 May 2019, Real Appeal daily food recordings were being read in Fitbit Food Log without any problems. Since 4 May, including today, Fitbit is not updating with the Real Appeal data.

What is the issue and how do we resolve it? I really need the daily carb, fat and protein readings in my Fitbit.

pacrm

 

 

Moderator edit: Clarified Subject

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‎05-07-2019 07:47

‎05-07-2019 07:47

Welcome to the Forums @pacrm.

 

Thanks for sharing all of those details on the situation. 

 

In this case I'd like to recommend that you try disconnecting the two apps from each other and then connecting them again. You can click here to find steps on how to disconnect them. That will get them syncing between the two once again.

 

Let me know if there are any further questions.

Lanuza | Community Moderator

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