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Run not syncing to MapMyRun

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‎07-28-2018 17:38 - last edited on ‎07-30-2018 07:45 by Fitbit Moderator

‎07-28-2018 17:38 - last edited on ‎07-30-2018 07:45 by Fitbit Moderator

My run wont upload from my fitbit to mapmyrun app. They are synced and showing each other. This makes me very unhappy as this is why I wanted the fitbit versa! Please help!

 

 

Moderator edit: Clarified subject and Labels

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‎07-30-2018 07:45

‎07-30-2018 07:45

Welcome to the Forums @BMutschler.

 

Thanks for sharing your feedback.

 

In this case, the only information that is shared to MapMyRun is the number of steps and not the runs, and maps.

 

Given that these integrations are developed by the third parties, I'd recommend that you try to reach out to MapMyRun about this so that maybe they can consider changing that in the future.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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