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Runkeeper sync keeps failing

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‎01-29-2022 09:58

‎01-29-2022 09:58

Syncing with Runkeeper keeps failing, and the only remedy I have found is to revoke and re-add every day I have an activity. That is clearly not a sustainable remedy and shows there is a problem with the integration. How do I get attention for this problem?

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‎01-30-2022 17:46

‎01-30-2022 17:46

Welcome to the Fitbit Community, @timmcgeary.

 

I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us.

 

If after revoking access between Fitbit and Runkeeper you continue having difficulties, you might want to get in touch with Runkeeper customer support.

 

Have a nice day.

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‎08-16-2022 18:59

‎08-16-2022 18:59

Same issue. 

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