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Steps from Fitbit not syncing to MyFitnessPal

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‎06-10-2021 10:44 - last edited on ‎06-25-2021 14:49 by Fitbit Moderator

‎06-10-2021 10:44 - last edited on ‎06-25-2021 14:49 by Fitbit Moderator

Fitbit Versa 2 Steps not syncing with MyFitnessPal. The food information is syncing. but not the steps. I've logged out of both apps several times. Disconnected the apps from my mobile and on the desktop. The problem persists.

 

 

 

Moderator edit: subject for clarity

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‎06-25-2021 14:53

‎06-25-2021 14:53

Hello @bzybug. Welcome to the community forums. 

 

Thank you for the information and for the troubleshooting steps you've followed. At this time, if these steps haven't helped to resolve the inconvenience, I recommend contacting MyFitnessPal support for further assistance. You can click here to get connected. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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