05-20-2015 09:32
05-20-2015 09:32
Best Answer05-21-2015 07:12
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-21-2015 07:12
Welcome aboard @825kpc! After doing some research, I was able to find that in the last couple of weeks, MFP was experiencing some issues with the step feature, however, the latest update provided says this feature should be working normally. My recommendation is to unlink and relink both accounts in order to correct any communication error. You can log to this thread to follow the steps for this process.
I hope this helps you out. Please let me know if you have any other questions. ![]()
Best Answer