08-22-2021
12:35
- last edited on
08-24-2021
16:25
by
SilviaFitbit
08-22-2021
12:35
- last edited on
08-24-2021
16:25
by
SilviaFitbit
Trying to connect my Fitbit Versa 3 to the Strava app. Through the Strava app when I try to add Fitbit account, every time I attempt to sign into Fitbit it tells me that my password needs to be reset. This seems like a HUGE red flag and I refuse to reset my password through a secondary app. I've tried resetting through the Fitbit app twice and still get the same reset pw prompt in Strava when I try to connect. Anyone encountered this or have a solution?
Moderator Edit: Clarified subject
08-24-2021
16:27
- last edited on
07-02-2024
16:13
by
MarreFitbit
08-24-2021
16:27
- last edited on
07-02-2024
16:13
by
MarreFitbit
@Chaell0 Welcome to the Fitbit Community. Thanks for the details mentioned and the troubleshooting performed prior to posting.
I moved your post to this board, in an effort to keep the forums organized. It's odd what you're experiencing.
I'd like you to log out from both, Strava and Fitbit, force quit both apps then follow these instructions to connect them:
Hope this helps.
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