09-11-2019 12:22 - last edited on 09-12-2019 17:19 by LiliyaFitbit
09-11-2019 12:22 - last edited on 09-12-2019 17:19 by LiliyaFitbit
strava will not start up on fitbit even though all has been authorised! it has worked once last week and then nothing this week! HELP
Moderator edit: subject for clarity
09-12-2019 17:12 - edited 09-12-2019 17:16
09-12-2019 17:12 - edited 09-12-2019 17:16
Welcome to the Fitbit Community, @sarahho46.
I've moved your post to the Third-Party Integrations board for the categorization purposes.
I appreciate your participation in the Forums and sharing the difficulty you're experiencing with Strava. Thank you for sharing that it worked previously. I recommend confirming the steps to connect your Fitbit and Strava accounts and the troubleshooting instructions in this help article: How do I set up and troubleshoot apps on my Fitbit device?
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.