04-07-2016 04:54
 
					
				
		
04-07-2016 04:54
I have been using Strava to track my cycle rides and everything has worked fine until today. My morning ride from five hours ago, recorded in the same way as usual, hasn't synced across. I've checked my account setting both in Fitbit and Strava and each is listed as connected on the other's site.
Has anyone come across this before?
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 Best Answer04-08-2016 18:05
 
					
				
		
 Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more
                                          Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more 
                              04-08-2016 18:05
Hello, @Facewagon! hmmm.. Please try to revoke the access on your online dashboard's settings. Then try to set it up again.
Let me know how it goes. 🙂
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