Strava vs. Fitbit connection issue

[ridemybyke]

Until the latest update for all apps on my iPhone (Fitbit, Strava, Garmin Connect) all my bike rides recorded with my  Garmin Edge Explore would sync to Strava (via Garmin Connect) and then sync from Strava to Fitbit and show up in my “exercises”.  For whatever reason,  that’s no longer happening.  It looks like I haven’t “exercised” any days of the week.  ☹️ I’ve disconnected the accounts and reconnected all of them but nothing works.  Any ideas?

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @ridemybyke.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device? Please also make sure your device is syncing. You can also confirm the troubleshooting instructions here. 

By the way, I've moved your post to the Third-Party Integrations board so we can keep our forums organized.

Hope this helps. 

[ridemybyke]

I've done EVERYTHING.  EVERYTHING is up to date (all apps, firmware, iOS).  Still not seeing my Strava activities show up in my Fitbit app (or online). My husband has the same Fitbit (Charge 4) and everything is working fine for him on his Android phone.