04-15-2020 01:21
04-15-2020 01:21
I went for a run and my GPS data syncs across from Fitbit to Strava with no problem. However I noticed my heart rate data did not sync across to Strava.
Is it possible to sync HR data from Fitbit to Strava automatically?
Answered! Go to the Best Answer.
Best Answer04-15-2020 01:25 - edited 04-15-2020 01:31
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04-15-2020 01:25 - edited 04-15-2020 01:31
Hi @Dkay07, welcome to the community.
This sounds like a permissions issue.
Can you ensure you have allowed the correct permissions within the Strava app. Open the Strava app (not sure if this is the same for the Web version) - tap on the profile tab on the bottom bar - tap the setting fear in the top right corner - scroll down to data permissions and tap on that - under health related data ensure that its set to allowed. Note* Setting this to allowed will only affect future activities.
04-15-2020 01:25 - edited 04-15-2020 01:31
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-15-2020 01:25 - edited 04-15-2020 01:31
Hi @Dkay07, welcome to the community.
This sounds like a permissions issue.
Can you ensure you have allowed the correct permissions within the Strava app. Open the Strava app (not sure if this is the same for the Web version) - tap on the profile tab on the bottom bar - tap the setting fear in the top right corner - scroll down to data permissions and tap on that - under health related data ensure that its set to allowed. Note* Setting this to allowed will only affect future activities.
04-15-2020 16:31
04-15-2020 16:31
Hi @N8teGee .
Thank you for the quick reply. I have applied your suggestion and can confirm HR data is now synced with Strava.
Cheers,
01-10-2021 16:38
01-10-2021 16:38
Thanks for this info as this issue also affects me. Problem is I have approved health data sharing between Charge 4 and Strava and still don’t have visibility/transfer of HR data on GPS tracked activities from Fitbit.
any thoughts? I have rebooted by Charge 4 but still no change.
cheers
01-30-2022 09:45
01-30-2022 09:45
Same issue for me, frustrating.
Best Answer06-13-2022 16:08
06-13-2022 16:08
Still does not work for me with setttings fixed
Best Answer