help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sync Fitbit with okok app for scale

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-11-2021 12:41 - last edited on ‎03-11-2021 16:07 by Fitbit Moderator

‎03-11-2021 12:41 - last edited on ‎03-11-2021 16:07 by Fitbit Moderator

I’m having troubl syncing my fitbit with my scale which uses the okok app. Any suggestions?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎03-11-2021 16:10

‎03-11-2021 16:10

Hi @Mmenzoni, welcome to the Community Forums. 

 

Thanks for the details shared on your post. If you haven't tried yet, please follow these steps:

 

  1. Make sure your Fitbit device is syncing with your Fitbit account. For troubleshooting syncing, see Why won't my Fitbit device sync?
  2. Unlink the app from your Fitbit account. For instructions, see How do I manage apps connected to my Fitbit account?
  3. Reconnect the app with your Fitbit account. For instructions, see How do I connect my Fitbit account with another app?

Bye the way, I moved your post to this board in an effort to keep the forum organized. 

 

I'll be around. 

Best Answer
0 Votes