01-22-2025
05:55
- last edited on
01-23-2025
07:37
by
FatimaFitbit
01-22-2025
05:55
- last edited on
01-23-2025
07:37
by
FatimaFitbit
Unable to synch with Noom
Moderator Edit: Clarified subject
Best Answer01-22-2025 07:09 - edited 01-22-2025 07:10
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-22-2025 07:09 - edited 01-22-2025 07:10
Welcome to the Forums @SusieQ3676.Thanks for bringing this up.
Given that these integrations are developed by third-parties themselves, the most accurate information might be found on their websites.
I took a look at it and found this page, where troubleshooting steps are well explained.
01-22-2025 08:49
01-22-2025 08:49
Hi, I will try your solution! Thanks, Susan
Best Answer01-22-2025 09:00
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-22-2025 09:00
@SusieQ3676 Always happy to help!
I'll be around if you need anything else!
01-22-2025 09:00
01-22-2025 09:00
Hi, no luck .. not sure if my Fitbit Versa 4 is properly setup? How do I check?
Best Answer01-22-2025 11:00 - edited 01-22-2025 12:31
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-22-2025 11:00 - edited 01-22-2025 12:31
Hey there @SusieQ3676,
Well, in this case, revoking access to the app and then re-linking it might help Please follow the instructions described in this post. You can check if the device is properly set up or pending with an update by following the steps here.