Syncing Fitbit app with Anytime Fitness App

[Spinning321]

Looking for any help on using the Fitbit with the Anytime Fitness app. My daily workouts show in my Fitbit app, but nothing is showing in the Anytime Fitness app.

Moderator edit: updated subject for clarity and format

[AlvaroFitbit]

@Spinning321 Welcome to the Fitbit Community! I hope you're doing well! The app you mention doesn't show in our partners list. Still there are many apps that can sync with Fitbit that doesn't show there. You can tell developer to integrate their app with Fitbit using the tools available for third party apps.

I also moved your post to the appropriate board.

Let me know how it goes!

[shehoffer]

Mine isn't working either. Everything worked properly to give it permission, and it's showing in my Fitbit permissions page. 

I think the AF app might be newer, so hopefully this is something that can be resolved. 

[AlvaroFitbit]

@shehoffer Welcome! It's nice to have you on board! Did the app ever worked with Fitbit? Have you contacted the developer for their input? Does Fitbit shows on the other app?

I look forward to your reply!

[SocialPsychA]

Same issue. I contacted Anytime tech support through the app so hopefully something good will come of that! 

[shehoffer]

I put in a ticket with the Anytime App and this was the response:

Good morning!

I apologize for the issues you are having with syncing Fitbit data to our
app. Our dev team is aware of the issue and actively working on a fix. I'll
reply once the issue is resolved.

Have a great day!

Thanks,

Adam Burback
Software Support Team

Have questions? Check out our help center:
https://anytimeapp.zendesk.com/hc/en-us

[Spinning321]

Thank you!

[SocialPsychA]

Thank you!

Moderator Edit: Removed Personal Information.

[RobertoME]

Hi there @shehoffer, @Spinning321 and @SocialPsychA. My apologies for the late response and thank you for sharing this information with our community @shehoffer. 

As it was mentioned, this app is not officially supported, so the information available to help our users is very limited. Nonetheless I'm wondering how it goes? Is the issue still persisting? 

@shehoffer have you received more information from behalf of Anytime App support?

Let us know and keep me posted if you have any concern.