@KathJH good morning.. Have you followed the prompts from this page?
The general steps are
If some step is failing please describe or post a screen shor.
I've also moved your post to the third party app section.
Best Answer
Best AnswerGo to your apps security page on fitbit.com.
Click the gear in the top top right, then settings.. Now look to the left column for applications. What are the permissions? This could be a clue to what data gets transferred.
Best Answer