help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-06-2017 20:14

‎01-06-2017 20:14

I have connected my Fitbit Flex 2 to the My Fitness Pal app.  My Fitbit app is receiving  the meals I've eaten  that I have entered  into the My Fitness Pal app.  However My Fitness Pal app is not receiving the step information from my Fitbit.  

 

 

Best Answer
0 Votes
1 REPLY 1

‎01-12-2017 12:23

‎01-12-2017 12:23

Hey there @AbbiPJ! It's great that you just started using Flex 2 with MyFitnessPal app. Please make sure that you're seeing this data in the check-in section. (screenshot below) 

 

If you've checked but your information isn't showing.Then please unlink and relink both applications. 

 

mfpcheckin.PNG

Hope this helps. Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes