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Syncing issues with WW

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‎02-03-2019 13:02

‎02-03-2019 13:02

My device is synced with WW app. Starting yesterday I have had to manually add my daily exercise to the app. I disconnected the device turned off the phone and restarted again. Still not syncing. Anyone else having trouble?

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‎02-05-2019 04:43

‎02-05-2019 04:43

Hello @Redwalker84.

 

Let me help you figure out what is going on.

 

In this case I'd recommend that you try to follow the steps listed in this help article to disconnect the apps and then connect them once again. That should definitely do the job so that they start syncing again.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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