09-28-2016 11:26
09-28-2016 11:26
09-30-2016 11:17
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-30-2016 11:17
Allow me to help you @DanielleLeann! Thanks for the troubleshoot that you've tried. In this case, I would like you to contact MyFitnessPal directly so they further investigate it.
Thanks for your understanding.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer