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Syncing with Renpho scale

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‎09-08-2020 08:47

‎09-08-2020 08:47

My fitbit app is syncing with my renpho scale however it is not syncing correctly. It is showing in fitbit at .1 pounds less than what my renpho scale is weighing me as. I've cross checked both apps and its .1 different. This started 2 days ago before that it was syncing fine.

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‎10-20-2022 11:37

‎10-20-2022 11:37

Hi there @nerdybirdy, it's good to have you back.

 

I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

If you continue having the same problem, please contact our Support Team or the third party customer service.

 

Have a nice day.

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