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Syncing with compatible apps e.f. WW

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‎10-02-2019 06:30 - last edited on ‎12-07-2021 09:06 by Fitbit Moderator

‎10-02-2019 06:30 - last edited on ‎12-07-2021 09:06 by Fitbit Moderator

Synced Fitbit with WW app initially on 23rd Sept 19 with no problem, synced again on 24 Sept but now syncing will not work. Have disconnected/reconnected both Fitbit and WW app but no effect. Please can you suggest a fix? Please also bear in mind that I'm no tech wizard and don't know techspeak! Thanks in advance.

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‎10-03-2019 12:24 - last edited on ‎11-08-2024 14:56 by Fitbit Moderator

‎10-03-2019 12:24 - last edited on ‎11-08-2024 14:56 by Fitbit Moderator

Welcome to the Community @Val1958. Thanks for the details mentioned and the troubleshooting tried. 

We recommend contacting Wellness that Works, (Weight Watchers), for further assistance. 

-Contact WW in the U.S. or Canada: 1-800-651-6000 or www.weightwatchers.com/help/contactus.aspx. 
-Contact WW in the UK: 0345 3451500 or uk.help@weightwatchers.co.uk.

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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